Welcome to www.DocsPrefer.com

We are very proud to be able to offer our customers Free Domestic (USA Shipping only) Shipping when they purchase at least $150.00 worth of product from us. Unfortunately our current shopping cart system will not allow this offer to be taken during the check-out process. As a result, the shipping charges will be reflected when you check-out of our system. But we didn't want that to stop us from offering you this great savings! So, one of our customer service representatives will either deduct the Ground Shipping charges from your final total before your credit card is charged or issue you a refund on your credit card. Either way, you will get your free shipping! When you receive your package, please check the included sales receipt so you will recognize the charges or refunds on your credit card.

How your items will be shipped to you if you qualify for Free Shippping
If you live in the lower 48 states		Ground
If you live in Hawaii, Alaska, Puerto Rico or the US Protectorates		Priority Mail
If you want to use a Post Office Box		Priority Mail

*This only applies to domestic shipments.

There are three options available for our PO Box customers:

1) Call our customer service representatives directly for shipping costs and they will place the order for you.

2) Continue to place your order via our on-line store and choose UPS Ground, but put your PO Box address in the ship-to portion. Your package will be shipped via USPS Priority Mail.

3) Let us ship your package to your place of business via UPS Ground. Just put your work address in the Ship To Address area of the check out page.

Note: When using USPS to ship your package, additional shipping charges may apply.

Dr. Wong and DocsPrefer.com proudly support our troops. So, the answer is YES, we do ship to APO/AE addresses!

We consider it an honor to provide our men and women fighting abroad with the nutritional supplements they need to operate at optimal levels of effectiveness! And help them operate at optimal levels for their return home to loving family and friends.

And, since we no longer offer USPS shipping on-line, we are now offering Free Shipping to all of our brave men and women fighting abroad. So, if you have an APO/AE address, order from www.DocsPrefer.com knowing that your items will be shipped to you Safely & Quickly via the USPS Priority Mail service for Free.

Orders Received by 11:00 am CST will ship the same day (unless they are temporarily out of stock - see below).

Orders Received after 11:00 am CST will ship the next business day (unless they are temporarily out of stock - see below).

All packages are shipped within 3 Business days of order receipt.

Exceptions:

1)Orders that cannot be mailed due to a 'Holiday' will be shipped the next business day following the Holiday.

2) If you receive a $0.00 shipping charge when you place your order, we will have to calculate your shipping charges and send you payment information for those charges before shipping your package. So, it could take an extra 2-3 days for your package to ship.

We try to notify customers of "out of stock or backordered" items prior to their trying to place an order by listing the item as "Out of Stock" on the website. This prevents any ordering of the item. Unfortunately, we are not always able to get the items "off-line" soon enough. So, if you happen to place an order for an item that is temporarily out of stock, we will not charge your credit card for this item until it is in-stock and ready to ship.

If you place an order for multiple items and one or more of the items are out of stock, then we reserve the right to:

1. Hold the entire order until all items are in stock and then ship all the items together. In which case, your credit card will not be charged until the entire order is ready to ship. Or.....
2. Ship the in-stock items in accordance with the shipping policy stated above and then ship the backordered items separately once they are in stock, at no additional charge to you. In which case, your credit card will not be charged for the backordered / out of stock items until they are ready to ship.

Back orders are indicated on the sales receipt included with your package. You will be promptly notified of any discontinued or temporarily unavailable items.

If you have any suggestions, questions, or concerns, please contact us immediately. We will make every effort possible to assist you as best we can.

DocsPrefer.com charges a flat handling fee of $2.00 for all shipments which helps to pay for items including, but not limited to: Packing supplies, additional shipping charges, insurance, signature confirmation or delivery confirmations.

All of our domestic packages are shipped with insurance at no additional cost to you.

Please visit our International Shipments Page.

Please feel free to contact us at:1-940-325-2147 or email: orders@docsprefer.com.

If you would like to mail us a payment via money order or cashiers check please make payment payable to WAM Essentials, Inc and mail to the address below.

Please note that you will need to contact us for shipping charges prior to mailing payment.

WAM Essentials, Inc.
PO Box 159
Mineral Wells, TX 76068-0159