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Welcome to www.DocsPrefer.com
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International Shipping Information |
| How We Ship |
Canada And WorldWide: |
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USPS - Priority
Mail International 6-10 Business Days for Delivery**
USPS - Express Mail International
5 Business Days for Delivery** |
**Note: Delivery
times may vary as these are merely estimates that
are offered by the United States Post Office. Due
to the various customs procedures in each country
a package may spend more days traveling to
you than the estimates provided here. WAM Essentials,
Inc. and DocsPrefer.com are not responsible for
actual delivery times. |
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Let
me begin by stating that WAM Essentials, Inc and
DocsPrefer.com do NOT offer free shipping at
this time.
During
checkout please choose any of the UPS shipping
options to receive your initial $0.00 shipping
total. This will allow you to place your order
and you will be contacted via email separately
with shipping costs. Once we manually calculate
the shipping charges, we will create a personalized
payment page for you then send you an email with
the link so you can pay for the shipping charges
on-line. Your items will not be shipped until successful
payment has been made for shipping charges.
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| Please Note the following
Conditions which apply to all International Orders |
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Missing
Items:
When your package arrives, please check it for
content. If you find an item is missing and your
package was not pilfered while in customs, we
will be happy to refund you the cost of the item
(this only applies to international orders).
However, our
customer service associates must be notified
within 5 days after receipt of the package that
an item is missing.
This is ample time to look through you package
and verify the contents against the on-line sales
receipt you received via email after completing
your purchase
to determine if an item is missing. DocsPrefer.com
will not be able to issue refunds if you wait
longer than 5 days to notify us of the error.
Sorry for the inconvenience. |
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Please
check with your country's customs office regarding
the import of the products you wish to order.
As the buyer, you are responsible for any import
restrictions, prohibited import items, taxes,
tariffs, fees and other duties. |
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As a
customer, you are responsible to comply with
International, National or local laws regulating
importation of products that you may purchase.
If an order sent by us to you is refused delivery
by customs due to unauthorized ingredients or
contents, WAM Essentials, Inc. is not to be held
responsible for any losses or costs incurred
by you, the customer. If the shipment is abandoned
or discarded by customs, you will not receive
a refund or credit of any kind. In a case where
we receive a return of any shipment refused by
customs authorities of any country, WAM Essentials,
Inc. will credit the customer 80% of the value
of the unopened and un-tampered with products
purchased. There will be no refund of shipping
charges incurred for the return of the shipment
to WAM Essentials, Inc. or the initial shipping
charges sending the product to you. There is
usually not an importation problem, but occasionally
they occur. By ordering
you agree to be bound by these terms. |
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In the
event an order is returned to WAM Essentials,
Inc. by Customs, your refund will be
limited to 80% of the purchase price of the product
returned, to cover our handling and
re-stocking costs. Shipping and handling for
such returned orders is not refundable. |
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| When
We Ship |
Most orders are shipped within
1 business day.
All packages are shipped within 2 Business
days of order receipt.
Exceptions: Backordered
items will be shipped as soon as they are back in stock.
Orders that cannot be mailed due to a 'Holiday' will
be shipped the next business day following the Holiday. |
| Handling
Charges |
DocsPrefer.com
charges a flat handling fee of $2.00 for all shipments
which helps to pay for items including, but not limited
to: Packing supplies, additional shipping charges,
insurance, or registration of the package. |
| Contact
Us: |
Please feel free
to contact us at:1-940-325-2147 or email: orders@docsprefer.com.
If you would like to mail us a payment
via money order or cashiers check please make payment
payable to WAM Essentials, Inc and mail to the following
address:
WAM Essentials, Inc.
PO Box 159
Mineral Wells, TX 76068-0159 |
| Countries We Ship
To |
| Trouble Free Countries |
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We ship to most
countries. Below is a list of those countries that
we have encountered little or no problems with: |
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Australia
Canada
Cypress
England
Finland
Germany
Holland
Hungary
Ireland
Israel
Japan
Russia
Singapore
South Africa
Switzerland
Taiwan
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| Special Countries |
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Some countries have
special import requirements for nutritional supplements.
Below is a list of some things that have been encountered. |
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Columbia: |
Customs requires
an import license before entry of the product is
granted. The customer must fax a copy of the license
before placing an order. |
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Greece: |
Customs requires an import license
before entry of the product is granted. The customer
must fax a copy of the license before placing an
order. |
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Hong Kong: |
Customs requires an import license
before entry of the product is granted. The customer
must fax a copy of the license before placing an
order. |
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Mexico: |
A Health Permit from the Ministry
of Health is required on all orders placed from Mexico. |
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Spain: |
Prior authorization from Customs
must accompany any order. |
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Thailand: |
Customs requires an import license
in addition to an authorization from the Ministry
of Health. |
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| Countries We Do
Not Ship to: |
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Some countries do
not allow the import of health supplements of any
kind. As a result, we no longer ship to the following
countries. |
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Italy |
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Nigeria |
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Medical
Disclaimer:
We believe that the role of nutrition is important
to good health, however, this web site is for informational
purposes only and is not intended to be a substitute
for professional medical advice. Our goal is to provide
you, the customer,
with the information necessary for you to make important
nutritional and self-help decisions. We strongly
suggest that you share any products you decide to
use with your health care professional for optimal
individual health benefits. Women who are planning
on becoming pregnant or who are pregnant should not
take any supplements without consulting their physician
first. Information and statements on this
website regarding dietary supplements have not been
evaluated by the Food and Drug Administration, and
are not intended to diagnose, treat, cure, mitigate
or prevent any disease or health condition.
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© Copyright 2006 WAM
Essentials, Inc. All Rights Reserved.
None of the material contained herein may be reproduced without
the prior written consent of WAM Essentials, Inc. |
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